Delivery Policy

A2Z Shifting Wale Packers and Movers, we are committed to providing reliable and timely moving services. Our Delivery Policy outlines the procedures, timelines, and conditions under which we deliver your goods.

1. Delivery Locations

A2Z Shifting Wale Packers and Movers provides moving and delivery services to the following locations:

  • Domestic Moves: We serve all major cities and towns within India.

  • International Moves: We also offer international moving services, subject to customs regulations and shipping requirements.

2. Delivery Timeframes

  • Local Moves: Delivery for local moves within the same city or nearby regions is typically completed within the same day or by the next business day, depending on the distance and the volume of goods.

  • Long-Distance Moves: For long-distance moves, delivery is completed within 5-7 business days after the scheduled pickup date. Delivery time may vary depending on distance, road conditions, and weather.

  • International Moves: The delivery timeframe for international moves varies based on customs clearance, shipping method, and destination country. Typical delivery time is 15-30 business days.

3. Delivery Confirmation

Upon successful delivery, our team will:

  • Confirm the safe receipt of all items.

  • Obtain the signature of the customer or an authorized representative as proof of delivery.

4. Delays in Delivery

While we strive to ensure timely delivery of all goods, delays may occur due to unforeseen circumstances such as:

  • Extreme weather conditions

  • Natural disasters

  • Road closures or traffic issues

  • Customs or legal delays for international shipments

In such cases, A2Z Shifting Wale Packers and Movers will inform you as soon as possible and provide a revised delivery schedule.

5. Unattended Deliveries

We require someone to be present at the delivery location to receive the items. In the event that no one is available to accept the delivery, we may:

  • Attempt to reschedule the delivery for a later date, subject to additional charges.

  • Store the goods at our facility until a new delivery arrangement is made. Storage fees may apply.

6. Damaged or Lost Items

In the unlikely event that your items are damaged or lost during transit:

  • Damaged Items: You must report any damages to us within 12 hours of delivery. Claims submitted after this period may not be eligible for compensation.

  • Lost Items: In the event of a lost item, please contact us immediately with your booking details. We will investigate the issue and work with you to resolve it.

7. Rescheduling Delivery

If you need to reschedule your delivery, please contact our customer service team at least 48 hours prior to the scheduled delivery date. Additional charges may apply for last-minute changes.

8. International Delivery Policy

For international moves, additional charges may apply based on customs, taxes, and duties in the destination country. The customer is responsible for ensuring compliance with all local regulations, customs documentation, and fees.